ChiQLabsMarketplace Boutique Partner
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Privacy Policy

Last updated: September 17, 2025

At ChiQLabs, we respect your privacy and are committed to protecting your personal data in compliance with the European Union’s General Data Protection Regulation (GDPR).

1. Information We Collect

  • Contact details (name, email, phone) when you submit forms on our site.
  • Business information (company name, role) when you inquire about our services.
  • Analytics data collected via cookies.

2. How We Use Your Data

  • To respond to your inquiries and provide our consultancy services.
  • To process transactions for digital products you may purchase from us.
  • To send you newsletters, updates, and other marketing materials, but only if you have explicitly subscribed to our mailing list.
  • To improve our website and user experience through analytics.
  • To comply with legal obligations.

3. Data Sharing and Third-Party Services

To provide our services and manage communications, we may share your data with trusted third-party service providers. By subscribing to our newsletter, contacting us, or purchasing a product, you acknowledge that your information may be transferred to and processed by these services:

  • Email Marketing Services: We use a third-party service to manage our email marketing lists and send newsletters. When you subscribe, your data is processed in accordance with their privacy policy.
  • Customer Relationship Management (CRM) Services: We use a third-party CRM system to organize and respond to inquiries. Information you submit may be stored with this provider in accordance with their privacy policy.
  • Third-Party E-commerce Platforms: If you purchase a digital product, the transaction will be processed by a third-party e-commerce platform. Your payment and personal information will be handled according to their privacy policy and terms of service.

You can unsubscribe from our mailing list at any time by clicking the "unsubscribe" link in the footer of any email you receive from us.

4. Your Rights Under GDPR

You have the right to access, rectify, or delete your data, as well as other rights, as explained in the additional information. You can exercise your rights by reaching out via our website's contact form.

Cookies Policy

What are cookies?

A cookie is a small file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way you use your equipment, they can be used to recognize the user.

What types of cookies does this website use?

  • Technical Cookies: These are essential for the operation of the website.
  • Analytics Cookies: We use third-party cookies (e.g., Google Analytics) to collect information about visitor traffic and usage of the site. This helps us understand how users interact with our website and improve it.

Managing Cookies

You can allow, block or delete the cookies installed on your computer by configuring the browser options installed on your computer. Disabling cookies may limit the functionality of this site.

Terms of Service

General Terms

This website (the “Site”) is owned and operated by ChiQLabs. By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from ChiQLabs.

Intellectual Property Rights

This Site and all the materials available on the Site are the property of us and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal noncommercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. You may, however, from time to time, download and/or print one copy of individual pages of the Site for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

License of Our Content to You

As part of our services, we may provide you with unique content, including but not limited to ad copy, product descriptions, A+ content, images, and strategy documents ("Assets"). We grant you a perpetual, royalty-free license to use these Assets for the direct operation and promotion of your business on the agreed-upon platforms. This license does not permit you to resell, redistribute, or transfer the Assets to any third party for any purpose. All Assets remain the intellectual property of ChiQLabs.

Your License To Us (User Submissions)

By posting or submitting any material (including, without limitation, comments, photos, and videos) to us via the Site, social media, or to any of our staff, you are representing that you are the owner of the material, or are making your submission with the express consent of the owner. When you submit any material, you are granting us a royalty-free, perpetual, irrevocable, worldwide license to use, copy, modify, distribute, and/or publicly display such material, in whole or in part, for any purpose.

Engagement and Services

This Site provides information about our consultancy services and may offer digital products (such as playbooks) for purchase. Consultancy engagements are governed by a separate service agreement or proposal. Digital products may be sold through third-party platforms, in which case your purchase is subject to the terms of service and privacy policy of that third-party platform.

Registration and Passwords

To access certain features of the Site, such as online courses, you may need to register and create a username and password. You are responsible for maintaining the confidentiality of the password and account, and are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your password or account.

Disclaimers

THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL WE, OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, INCLUDING OUR MESSAGING, BLOGS, COMMENTS OF OTHERS, BOOKS, EMAILS, PRODUCTS, OR SERVICES. IF YOU ARE DISSATISFIED WITH THE SITE, ANY MATERIALS, PRODUCTS, OR SERVICES ON THE SITE, OR WITH ANY OF THE SITE’S TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination

We may cancel or terminate your right to use the Site or any part of the Site at any time without notice. In the event of cancellation or termination, you are no longer authorized to access the part of the Site affected. The restrictions imposed on you with respect to material downloaded from the Site, and the disclaimers and limitations of liabilities set forth in these Terms of Service, shall survive.

Refund Policy

All sales are final. Due to the digital nature of our products and the resources allocated to consultancy services, we do not offer refunds once a purchase or service engagement has been made. By making a purchase, you acknowledge and agree to this no-refund policy.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Spain and any dispute shall be subject to the jurisdiction of the courts of Barcelona, Spain.